This Refund Policy explains how refunds are handled for orders and purchases made with MYFASTPAY through https://store.myfastpay.in/card/myfastpay.
Last updated: 21 Jun 2026
Eligibility for Refunds
A refund may be considered where an item is damaged, defective, materially different from what was ordered, or where a duplicate or incorrect charge has occurred. Refund requests should be raised within 7 days of receiving your order, along with your order details and supporting photos where applicable.
Non-Refundable Items
Perishable goods, personalised or made-to-order items, used products, and any third-party charges (such as delivery or payment gateway fees) are generally non-refundable once processed, except where the item is defective.
How to Request a Refund
To request a refund, contact MYFASTPAY at myfastpay@gmail.com or on WhatsApp 9570087648 with your order number, the reason for the request and any supporting evidence. Our team will review and respond to your request promptly.
Processing Time
Approved refunds are initiated to the original payment method. Once approved, refunds are typically processed within 5–7 business days. The time for the amount to reflect in your account depends on your bank or payment provider.
Contact Us
For any refund or billing questions, contact MYFASTPAY at myfastpay@gmail.com, phone 9570087648, or New Delhi Sandy Market Fast Floral Pin 110087.